Terms of use

Last updated: October 1, 2026

The short version. ClinicTrue shows prices clinics publish on their own websites and what public registries say about them, and lets you contact clinics directly. It is a contact portal run by Distril LLC. Clinics are independent businesses. Nothing here is medical advice. Check every price with the clinic before you pay anything. By using the site you agree to these terms.

1. Who we are

ClinicTrue is run by Distril LLC, 1021 E Lincolnway, Suite 6007, Cheyenne, WY 82001, USA. Email [email protected].

2. What ClinicTrue is

ClinicTrue shows:

• Prices that clinics in Mexico, Colombia and Costa Rica publish on their own websites, with a link to the page and the date we saw it.
• The typical US price for the same procedure, where we have one, with its source and what it covers.
• What public registries said about a clinic or surgeon on the day we looked, with a link so you can look again.
• Links to each clinic's own website and, where we have them, its phone and WhatsApp, so you can contact the clinic directly.
• A form on each clinic's page to send a message to that clinic.
• A WhatsApp button on clinic pages that asks for your first name and WhatsApp number, saves them, then opens WhatsApp to the clinic.
• A Google Maps card for the clinic's listing, served by Google, and a link to it on Google Maps.

3. What ClinicTrue is not

ClinicTrue is not a clinic, a hospital, a doctor or a medical service. We do not perform, arrange or supervise any medical care. We do not give medical advice. Nothing on the site tells you whether a procedure is right for you, whether a clinic or surgeon is right for you, or what will happen after surgery. Only a doctor who has examined you can talk about that.

We do not recommend clinics, rank them by quality, or match you with one. You pick. We do not book, we do not take payments for medical care and we do not arrange travel.

Clinics listed on ClinicTrue are independent businesses. Distril LLC does not own, employ, run or supervise them. A clinic being listed means only that it publishes prices on its own website.

4. Prices

Every price on ClinicTrue was copied from a clinic's own website on the date shown. We do not round, bundle or improve prices. If the clinic changes its price, ours is out of date until we look again. The date tells you how old it is.

A price is what the clinic published. It is not an offer from us and not a promise that the clinic will honour it. What a price includes is what the clinic's page said it includes on that date. Ask the clinic for the full price in writing before you pay anything.

Where we show a US dollar figure next to a foreign currency, it uses the exchange rate on the capture date. Your bank's rate will differ.

US comparison prices name their source and what they cover. The ASPS figure is a surgeon fee only. In the US, anesthesia and the operating room are billed on top.

Pages about clinics in Mexico carry this notice. "Prices are published by each clinic, as of the date shown, and can change."

5. Registry check lines

A line like "Checked in Colombia's REPS registry on Oct 12, 2026" means one thing. On that day, we found a record in that public registry that matched the clinic's name and city, backed by a phone number or address on the record. We link the record so you can repeat the check.

It is not a safety rating and it does not mean we vouch for the clinic. It says nothing about the surgeon, results or complications. It does not mean the clinic is licensed for any particular procedure. No registry catches everything.

For Mexico, we link to the public directory of the Consejo Mexicano de Cirugía Plástica, Estética y Reconstructiva (CMCPER) at https://directoriocirugiaplastica.mx/ so you can search it yourself, because the directory blocks automated lookups. Anything else on a Mexican clinic page about licences or certification is the clinic's own claim, and we label it as such.

For Costa Rica, a line like "Listed with the Colegio de Médicos y Cirujanos de Costa Rica" means that on the day shown we found a record matching the doctor's name in that college's public register, and we show the specialty only where the register shows one. Where we have not checked, the line says "Not checked yet" and links to the register so you can search it yourself. Anything else on a Costa Rican clinic page about licences, accreditation or certification is the clinic's own claim, and we label it as such.

If we learn of a credible report of harm at a clinic, we remove its check line and say on the page that we removed it.

The full method is on the How we check page. A check line means only what that page says it means.

6. Contacting a clinic

When you use a link to a clinic's website, phone or WhatsApp, you contact the clinic directly. We are not part of the conversation that follows and we do not see it. What a clinic tells you, quotes you or promises you is between you and the clinic. A clinic may not reply. We do not promise that any clinic will. When you press "Contact this clinic" you fill in a short form before we show you how to reach the clinic. We do not send your name, email or phone number to that clinic. We keep them, and we may contact you to help you reach the clinic; see the Privacy Policy. We count presses on the clinic's channels and the leads they come from, so we can show a clinic how many people contacted it.

You may send a message from a clinic's page, or use the WhatsApp button, if you are 18 or older and the message is about you, or about someone who asked you to send it for them. Give true contact details. Do not include your address or ID numbers in the message. A message sent from a clinic's page comes to ClinicTrue and we keep a copy. ClinicTrue sends a message to a clinic only if the page you send it from says so before you send it, and then only to that clinic. What the clinic answers is between you and the clinic. Sending a message books nothing and costs nothing.

When you use the WhatsApp button, we save your first name and WhatsApp number with the clinic and the time, then WhatsApp opens on your device. What you write there goes to the clinic and we do not see it.

To send a message you tick one box that agrees to these Terms and Conditions and our Privacy Policy. Today we send your message only to the clinic you wrote to. In future we may share requests with other clinics, and those clinics may pay us for them; we will update these terms and ask for your consent before that starts. You can ask us to delete your message at any time by emailing [email protected].

Our Privacy notice and Consumer Health Data Privacy Policy explain what we do with your data.

7. Fees

Patients never pay ClinicTrue. Today clinics pay ClinicTrue nothing. We may later charge a clinic a fee for a request that a patient has agreed to share with it. If that starts, we update this section and the date at the top before the first fee is charged. Any such fee is a fixed amount per request, set in advance, and never a share of what you pay a clinic. We never charge for placement or order. Paying and non-paying clinics are shown the same way, in the same order, with the same checks. If a paid placement ever exists, it will be labelled "Sponsored" before you read it.

8. Using the site

You may read the site, link to it and contact clinics for yourself. You may not:

• Copy the site's content by automated means, such as bots or scrapers, without our written permission.
• Send messages with false details, or use the forms to advertise or harass.
• Try to break the site or get around the spam check.
• Pretend to be ClinicTrue, Distril LLC or a clinic.

We can block anyone who does these things.

9. Ownership

The text, layout, design and code of ClinicTrue belong to Distril LLC. Prices are facts published by clinics. Clinic names and logos belong to the clinics. Registry records belong to the registries. You may quote a price from the site if you link to the source page and give the date we showed.

10. Our responsibility, in plain words

We take care to copy prices exactly and to show what registries said on the day we looked. But the prices are the clinics' own, the registries are run by others, and a clinic can change or stop honouring a price at any time. We cannot promise that any price, registry record or US comparison is still correct when you read it.

We are not responsible for anything a clinic does or does not do. That includes its quotes, its care, its results, its complications, its aftercare, its handling of your data and its replies. Your agreement for care is with the clinic alone. That is true of the clinic you chose.

To the extent the law where you live allows, Distril LLC is not liable for any loss, injury or cost that comes from using the site, relying on a price or check line, or dealing with a clinic. Where the law does not let us exclude liability fully, our total liability to you is limited to US$100 or the amount you paid ClinicTrue, whichever is greater. Patients pay ClinicTrue nothing, so for patients the limit is US$100. Nothing in these terms takes away rights the law gives you and does not let you give up.

11. Links to other sites

We link to clinic websites, registries, Google Maps and other sources. We do not control them and are not responsible for what is on them or what they do with your data.

12. Changes

We may change these terms. The date at the top tells you the current version. If you use the site after a change, the new terms apply.

13. Governing law

These terms are governed by the law of the State of Wyoming, USA. Any dispute is heard in the state or federal courts sitting in Laramie County, Wyoming. There is no arbitration clause. If you live outside Wyoming, consumer protection law where you live may still apply to you.

14. Contact

Distril LLC, 1021 E Lincolnway, Suite 6007, Cheyenne, WY 82001, USA. [email protected]. Spanish: [email protected].